A hypermarket chain was finding major discrepancies in stock numbers from warehouse to store and wanted to understand the reasons behind these variations with a stock replenishment project.
REQUIREMENT
The hypermarket identified that there were issues getting their stock from
warehouse to store and wanted to understand the reasons why there were issues.
The customer required:
- 23 hypermarket stores to be checked
- Needed all store
deliveries checked from warehouse
- Identify reasons for
stock variations from warehouse to store
- Check pallets, paperwork and correct destinations
SOLUTION
Following discussions with all stakeholders and understanding what detail the hypermarket required about the
stock replenishment project, RGIS implemented the following:
- All
23 hypermarkets were supported
- A team of eight
experienced RGIS staff were in store for eight hours each day, checking six deliveries consisting of 33 pallets in each truck
-
Photographic evidence was taken of incorrect pallets
-
Daily reports sent to the hypermarket
RESULTS
By partnering with RGIS, the hypermarket was able to
identify where the anomalies were taking place. The reporting showed a 10% stock inconsistency of stock from warehouse to store. The issues that were identified were:
- Trucks going to
incorrect destinations
- Incorrect paperwork
-
Stock missing on pallets
With the evidence to support the anomalies, the hypermarket was then able to
rectify the issues and improve
supply chain accuracy.