RGIS is delighted to have been able to support TESCO with replenishment and merchandising services once again throughout a busy trading period over Christmas. The labour support provided enabled TESCO to achieve its best Christmas sales in nearly a decade.
In supporting stores, RGIS provided trained, product familiar professionally trained resource which improved on-shelf availability for customers, improved shopping experience and helped Tesco to drive sales. RGIS was able to react quickly to TESCO demand to offer a cost effective service building upon the provision of Stock Inventory Services continuing to collaborate, innovate and build a stronger partnership.
REQUIREMENT:
- Ensure optimal stock levels are available and are maximised
- Supporting 70+ Stores over a 4 week period pre and post Christmas, completing 2000+ Day and Night shifts.
- Support Sales base on stock availability
- Support in allowing TESCO colleagues to focus on customer service and upholding their core purpose 'Serving customers a little better every day'
SOLUTION:
RGIS worked collaboratively to schedule and plan a robust operational delivery plan, supporting stores as required. RGIS was able to:
- Provide dedicated teams and Key Roles to support TESCO store replenishment and merchandising throughout the UK in all departments
- Provided induction to all team members to ensure employees are fully adherent to the required TESCO practices, acting as an ambassador for the TESCO brand
- RGIS deployed 100+ employees supporting Day and Night shifts to accommodate the stock demands during a 4 week period
RESULTS:
Through a proactive partnership approach. RGIS supported to achieve:
- Optimised on-shelf availability
- Supported in ensuring the stock demands are met, resulting in a higher Sales trend through on-shelf stock availability
- Succeeded TESCO customer service expectations, supporting the TESCO 'brand' while working in the store improving customer experience
- Quick turnaround for staff on late request supported store operations