Need:
A national supermarket chain required a third party to conduct a Loss Prevention audit across all stores nationwide. The customer required:

• To improve the internal loss prevention audit process, utilising RGIS staff and tablet technology to carry out the audits
• A combined solution that would manage retail execution and audits effectively
• Required a bespoke dashboard giving full audit details and action plans to required stakeholders

Solution:
 RGIS deployed the team to conduct the loss prevention audits annually

• Retail 494 stores audited 6 times per annum
  
• Logistics 19 sites to be audited 4 times per annum
  
• Manufacturing 18 sites audited 4 times per annum

With district offices nationwide, RGIS was an ideal partner for this project. Efficient teams worked in client’s retail locations near their district office to collect data.
 
Results:
RGIS accurately and effectively completed all nationwide locations

• Tablet technology allowed RGIS to provide a dashboard covering Shrink, Tagging, Security Controls and Cash
• Pass rate was calculated by store format
• Incorporated 5 critical questions which could fail the audit in its entirety
• Photographic evidence provided for certain questions
• Any failed question generated an action point, every action point generated throughout the audit was collated into a final action plan which wad emailed to the store to make corrective actions