RGIS FAQs

FAQs: Retail Stocktaking Frequently Asked Questions

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Learn how retail stocktaking ensures accurate store inventory, improves product availability, and supports efficient operations across single stores and multi-site retail environments. Understand how professional stocktaking services improve inventory accuracy, reduce shrinkage, and support better decision-making. Explore different approaches including outsourced, hybrid, and self-scan solutions.

Find answers to common questions about our services, processes, and solutions. Explore the FAQs below to learn how RGIS helps organisations improve accuracy, efficiency, compliance, and operational performance through tailored, technology-driven services.

retail stocktaking faqs

What is retail stocktaking?

Retail stocktaking is the process of physically counting and verifying inventory across stores and retail warehouses to ensure stock records are accurate and up to date.

Why is retail stocktaking important?

It ensures accurate inventory, reduces shrinkage, improves availability, and supports better operational and financial decisions.

What types of retail stocktaking services does RGIS offer?

RGIS provides outsourced stocktaking, warehouse counts, hybrid solutions, U Count self-scan, cycle counting, targeted counts, and stock relocation services.

What is fully outsourced retail stocktaking?

A complete service where RGIS manages preparation, counting, validation, and reporting using trained auditors and technology.

How are retail stocktakes carried out?

Preparation, physical counting using scanning technology, real-time validation, and detailed reporting.

What is retail warehouse inventory counting?

Counting stock in distribution centres or backrooms to ensure alignment between warehouse and store inventory.

What is hybrid stocktaking?

A combination of your team and RGIS expertise with supervisor-led structure.

What is U Count self-scan stocktaking?

A solution allowing businesses to perform their own counts using RGIS technology.

What is cycle counting?

Ongoing counting of selected items to maintain continuous stock accuracy.

What is a targeted stock count?

Focused counts on specific products or categories.

What are stock relocation services?

Support for moving inventory between locations while maintaining accuracy.

What technology is used?

Handheld scanners, tablets, and finger-mounted devices with real-time reporting.

Can stocktaking be done outside trading hours?

Yes, including overnight and phased approaches.

How accurate is it?

High accuracy through trained auditors and technology.

How does it reduce shrinkage?

Identifies discrepancies and enables corrective action.

How does it improve customer experience?

Ensures better product availability and replenishment.

Can it scale across stores?

Yes, across single or multi-site operations.

How often should it be done?

Annual, periodic, or continuous cycle counting.

Why outsource stocktaking?

Improves accuracy, reduces workload, and provides expert insights.

What reporting is provided?

Detailed SKU-level data, variance analysis, and insights.

Can it be tailored?

Yes, solutions are customised to business needs.

How do I get started?

Contact RGIS to arrange a tailored retail stocktaking solution.

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