stocktaking case study

Warehouse Merchandising Support During Covid-19 Pandemic

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  • Merchandisers

    4

  • Weeks

    4

  • Warehouse

    1

Customer

  • Sector

    warehouse audit Warehouse Merchandising Support

    A grocery retailer that owns a number of franchises in Northern Ireland, have been distributing food and grocery-related products to the convenience retail sector for over 120 years.

    THE CHALLENGE

    The grocery retailer needed a solution of warehouse merchandising support during the Covid-19 pandemic, and required RGIS to provide the following:

    • Reduce backlog of deliveries that had been previously received
    • Receive and process warehouse deliveries
    • Merchandise stock onto the warehouse floor from deliveries
    • Adhere to strict merchandise warehouse rules

    Why RGIS?

    Customers use RGIS for warehouse merchandising support to quickly restore order and efficiency in busy distribution environments. Experienced RGIS teams process deliveries accurately, reduce backlogs, and ensure stock is correctly merchandised to support uninterrupted supply.

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    Our Solutions

    The grocery retailer partnered with RGIS to complete the warehouse merchandising project, and RGIS provided the following:

    • Scheduled a team of four experienced RGIS merchandisers

    • Support for over a four-week period

    • RGIS merchandisers were trained with the strict merchandising warehouse rules

    • Support receiving and processing warehouse deliveries

    • Merchandised stock to correct locations within the warehouse

    Results

    The grocery retailer found by outsourcing the warehouse merchandising project to RGIS, the following results were achieved:

    • Orders were processed on time

    • Backlog was reduced to zero

    • The customer was impressed with the high level of service received from RGIS

    Conclusion

    By partnering with RGIS to provide warehouse merchandising support during the Covid-19 pandemic, the grocery retailer was able to restore control over inbound deliveries and warehouse flow. RGIS’s trained teams worked to strict operational rules, efficiently processing and merchandising stock to the correct locations. As a result, delivery backlogs were eliminated, orders were processed on time, and the retailer maintained continuity of supply during a critical period.

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