Topographic Audit of Fertiliser Silos with Inventory of Stores, Distribution Centres and Factories
Case Study
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Audit
Pallet
Checks
Process
Data
Inventory
A global supermarket chain that currently operates in 33 countries with more than 10,860 stores, including supermarkets, convenience stores and wholesalers, with a volume of 13 million people passing through its stores every day required the support of RGIS.
THE CHALLENGE
The supermarket chain needed a solution to improve the existing logistical process with a focus on reducing operational errors or fraud, that directly impacted the organisation’s losses, so required RGIS to provide the following:
- Audits of all pallets dispatched
- High risk products checks, Truck cargo inspections and process reliability checks
- Reporting in an easy-to-use format
Why RGIS?
Customers choose RGIS for delivery checks with dashboard reporting because our accurate verification and real-time visual insights help identify discrepancies faster, improve inbound accuracy, and strengthen supply-chain accountability across all locations.
Our Solutions
The supermarket chain partnered with RGIS to complete the delivery check with dashboard project, and the following was provided:
Pallets checked for incorrect dock, open boxes, damaged products, poorly reassembled, broken, mixed and unlabeled products
High risk products checks included CCTV surveillance in operation where high risk products are checked and packed, identified any variances in expected quantities
After the inspections were completed and data recorded, the items were sealed to ensure no manipulation could take place of the high-risk item pallets
Truck cargo inspections included checking the number plate and seal number of pallets, removed stretch film from pallet, all inventory was checked item by item, goods were placed on another pallet until the pallet was 100% checked, variances identified and recorded
At the end of the inspection process the RGIS auditors assembled the pallet according to good practice, wrapping it with the stretch film and transported it to the pallet area
Process reliability checks included complete blind checks of pallets, reporting in an easy-to-use format, identified gaps in inventory that should be on pallets, removed items that should not be on the pallets, reported all items checked and the quantities found
RGIS auditors then stamped the support label with the message ‘CHECKED’, indicating that the process has been accurately executed and was complete
Results
The supermarket chain found by outsourcing the delivery check with dashboard project to RGIS, the following results were achieved:
Identified missing inventory and additional inventory that should not have been on the pallets
All data of variances was inputted into a dashboard which was easy to understand and gave the customer improved organisation and control of inventory data based on the KPIs
Investigations could be completed immediately to identify where inventory had gone missing which reduced operational errors
Conclusion
By outsourcing the delivery check with dashboard reporting to RGIS, the supermarket chain gained clear visibility of missing and unexpected inventory, improved control through easy-to-read variance dashboards, and the ability to investigate discrepancies immediately—reducing operational errors and strengthening overall inventory accuracy.
