Support
Weekly
Replenished
Stock
Times
Peak
A discount retailer that boasts over 500 stores and employs more than 22,000 staff required the support of RGIS. It is the largest independent grocer in the country. The business operates on one key principle: to sell branded goods at the lowest prices possible.
THE CHALLENGE
The discount retailer needed support in restocking shelves which were becoming empty at peak times, but did not want to recruit additional staff, so requested the support of RGIS to provide the following:
- RGIS staff to supplement store staff at seasonal peak trading hours
- RGIS staff support during post new store opening
- Weekly support in store
- Stock shelves to ensure customers could find the items required
- Support in back of store
Sectors
Why RGIS?
Customers choose RGIS for stock replenishment on shelves because our teams work accurately and efficiently to ensure products are consistently available, reducing gaps and improving the overall shopping experience.
Our Solutions
The discount retailer partnered with RGIS to complete the peak trading store support project:
Scheduled experienced RGIS teams weekly for the stores requiring support
Identified which stock needed replenishing
Moved stock from the back of store to shelves in store
Results
The discount retailer found that by outsourcing to RGIS to complete the peak trading store support project, the following was successfully achieved:
No extra staff needed to be recruited, so stores would not be overstaffed after the peak trading period had ended
Existing store staff were able to focus on serving and assisting customers
Kept the shelves stocked and the stores ready for selling the stock
Conclusion
By outsourcing the peak trading store support project to RGIS, the discount retailer avoided hiring temporary staff, kept in-store teams focused on customers, and ensured shelves remained fully stocked and sales-ready throughout the busiest trading period.
