Sites
11
Assets
10,000
Asset excess
1,500
Customer
Government IT Agency
Sector
Historical
An Australian government IT agency needed support to verify and attach barcodes to between 7,000 and 10,000 IT assets across 11 sites nationwide.
THE CHALLENGE
The IT agency wanted to utilise RGIS’ staff to support them in the project, verifying and attaching asset tags to IT assets, across multiple sites. The customer required:
- Project to span across 11 sites nationwide
- 7,000 to 10,000 IT assets to be verified
- Attach asset tags with a unique barcode
- Verify existing asset tags
- Asset data to be collected
- Data fields to be completed included: site, floor, room, rack#, desk#, barcode, description, make, model, serial number and comment if required
Why RGIS?
An Australian government IT agency needed support to verify and attach barcodes to between 7,000 and 10,000 IT assets across 11 sites nationwide.
Our Solutions
RGIS worked with the IT agency and completed the following:
Experienced RGIS teams worked from building plans
Both front and back of racks were accessed simultaneously to access barcodes
Each existing asset tag was matched on the existing asset register
RGIS worked with the IT agency staff to identify asset descriptions
Counted 25-30 assets per hour
Results
By partnering with RGIS, the IT agency benefited from the following:
Three accurate reports were provided to the customer;
Found Assets
Not Found Assets
and New Assets
The data was reconciled with the existing register which meant the IT agency identified 1,500 assets that had been retired, but had not been updated on the main asset register
Conclusion
By partnering with RGIS to verify and tag IT assets across 11 sites, the IT agency achieved accurate, reconciled visibility of its technology estate. RGIS’s structured approach, close collaboration with internal teams, and detailed data capture identified active, missing, and retired assets, resulting in a cleansed and reliable asset register. As a result, the agency improved asset governance, eliminated outdated records, and established a trusted foundation for ongoing IT asset management.
