Collection
Data
Store layouts
3D
Store level
Insight
A national car parts retailer operating over 3,000 stores throughout North America required the support of RGIS. Having conducted numerous inventories over a period of years, RGIS has a long and productive relationship with the retailer.
THE CHALLENGE
The national car parts retailer wanted to increase operational efficiency and introduce greater performance insight. So decided to introduce a centralised planning solution that could accommodate global, regional and store-specific space planning. The retailer required RGIS to provide the following:
- Support the creation of accurate and detailed multi-dimensional company-wide and individual store layouts
- Centralised planning would have to include fixture-level specification
- Centralising operations would also need to include data collection
- The new solution would have to integrate with the retailer’s existing systems and software
Why RGIS?
Customers use RGIS for centralised management of store layouts and performance insights to gain consistent control and visibility across their entire estate. This data-driven approach supports standardised execution, identifies performance opportunities, and enables informed decisions to optimise space, compliance, and sales performance.
Our Solutions
Having worked alongside the national car parts retailer for many years completing inventories, RGIS was able to tailor a comprehensive solution that met the wide-ranging requirements. The solution defined included SmartSpace®, a fully-integrated, turnkey suite of macro space planning solution that included:
Category space allocation to ensure that each category had appropriate assignment in proportion and location
Product line space allocation provided additional detail and planning insight
Planogram assignment and adjacency control with SmartSpace® built highly-detailed 3D store layouts. Which enabled visualisation and placement strategy
Product flow and placement allowed the retailer and RGIS to plan the customer experience
Workflows were defined to support collaboration across multiple departments and locations
Results
The national car parts retailer found by outsourcing the centralised space planning solution project to RGIS, the following results were achieved:
Immediate increased profitability from segmented store-level insight. Based on this insight, these stores could be managed uniformly by applying success identified in one to others in the cluster
The solution supported all stated requirements from the customer
Compressed response time introduced by SmartSpace® meant opportunities were recognised and pursued. With greater speed and precision
Centralising operations included data collection and analysis. Which enabled the retailer to analyse and report micro and macro trends to best exploit any identified opportunities
Workflows were defined which enabled buy-in from various departments that could appreciate the coordinated and integrated approach that supported both division and corporate success
Enhanced performance reporting by zone, store, cluster, location, adjacency, and/or fixture. Allowed immediate access to performance insights. So the retailer was able to directly respond to opportunities, increasing revenue and reducing costs
Definition of key metrics and creation of detailed reporting. Allowed plans to be improved based on new learnings, seasonal and promotional requirements, also local and global successes
Conclusion
By partnering with RGIS to conduct supermarket truck audit delivery checks, the retailer achieved independent, nationwide verification of inbound deliveries and clear visibility of discrepancies between dispatched and received stock. RGIS’s scalable teams, structured checks, and actionable reporting enabled rapid root-cause analysis and corrective action. As a result, the supermarket strengthened supply chain accuracy, reduced delivery errors, and expanded the partnership to include additional in-store audit services.
