stocktaking case study

Supermarket Inventory to Identify Shrinkage Levels

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  • Stocktakes per year

    1,500

  • Stores

    1,100+

  • Stock

    £2 billion

Customer

  • Sector

    Fully outsourced inventory

    Sainsbury’s is one of the largest food retailers and have over 1100 stores in the United Kingdom, with 90,000+ products available to customers. One of the UK’s leading retailers across food, clothing, general merchandise and financial services.

    THE CHALLENGE

    Sainsbury’s needed to partner with a reliable stocktaking company because they:

    • Needed to understand the shrinkage levels
    • Required accuracy of all data collection
    • Wanted a strategic plan for compliance across all stores
    • Needed an impartial and verifiable stocktake of all stock

    Why RGIS?

    Grocery retailers use RGIS for stocktaking to obtain accurate, impartial inventory data that reduces shrink, improves product availability, and supports consistent compliance across large store estates.

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    Our Solutions

    Sainsbury’s decided to partner with RGIS to complete stocktaking across all stores nationwide. The requirements were as follows:

    • Stocktake to cover all 1100+ stores

    • Store level staff were required to be educated in stock preparation and data management methods

    • Identify how to reduce product shrinkage

    • Product reports needed to be generated in real time

    • Analysis of both stock rooms and sales floors were required

    Results

    Sainsbury’s with 1100+ stores found that by outsourcing the store stocktaking to RGIS, the customer achieved the following:

    • All 1100+ stores were counted

    • Acquired accurate real time reports of stock shrinkage by region, store, department and product

    • Sainsbury’s was ranked number one consistently in ‘Best Product Availability’ in The Grocer Magazine

    • Accounted for £2 billion in stock over the course of 1,500 stocktakes every year

    • Sainsbury’s increased profitability through less shrinkage and heightened sales

    Conclusion

    By partnering with RGIS to deliver a nationwide, impartial stocktaking programme, Sainsbury’s achieved accurate, real-time visibility of inventory and shrinkage across more than 1,100 stores. RGIS’s disciplined data collection, staff education, and detailed analysis enabled consistent compliance, reduced shrink, and improved product availability. As a result, Sainsbury’s strengthened inventory governance, enhanced profitability, and achieved industry-leading performance in on-shelf availability.

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