and Night
Day
Warehouse and store
Support
Coverage
National
A national clothing retailer, with warehouses across the UK and Ireland, required support with experienced warehouse staff at peak periods. They did not want to employ unskilled temporary staff due to previous turnover and unreliability.
THE CHALLENGE
A national clothing retailer chose the support of RGIS to help during peak periods in the warehouses. The customer needed the following:
- The RGIS team were required to follow the direction of in-house teams and support their needs when requested
- Tasks to include picking and packing, loading and unloading
- To also conduct pick accuracy checks and sample accuracy checks
- To assist in-store where they were required, due to experience
Why RGIS?
Customers use RGIS for warehouse staff support to access experienced, flexible teams that integrate quickly with existing operations. This reduces reliance on temporary labour, improves accuracy and productivity, and ensures continuity during peak demand periods.
Our Solutions
RGIS provided a fully trained and experienced team to support within the clothing retailer’s warehouse environment:
RGIS supported all the customer’s warehouses across the UK
RGIS led teams both day and overnight shifts
The customer’s warehouse processes and procedures were adhered to
An additional RGIS team were also used in-stores to get stock onto the sales floors
Results
The national clothing retailer found by outsourcing warehouse staff support requirements to RGIS the following was achieved:
The customer didn’t have to keep contacting agencies to top up staffing numbers
The process was more efficient and accurate due to experienced staff being used
Less support staff were required, compared to previous peak periods using temporary staff, due to the experience levels of the RGIS team
Conclusion
By partnering with RGIS to provide flexible warehouse and in-store support during peak periods, the national clothing retailer maintained operational continuity without the challenges of sourcing temporary labour. RGIS’s experienced teams integrated seamlessly with existing processes, delivering efficient picking, packing, accuracy checks, and in-store support across day and night shifts. As a result, the retailer improved productivity and accuracy during peak demand while reducing reliance on multiple staffing agencies and overall labour requirements.
