Sainsbury’s, a major nationwide supermarket chain with over 650 stores, required the support of RGIS to remove stock from shelves in a particular Sainsbury’s store that had been flood damaged.
THE CHALLENGE
As the flooded store had to close to customers for an undetermined time for repairs, Sainsbury’s chose RGIS to help provide them with the merchandising support they needed. The specific requirements were:
- To provide the customer with an experienced team direct to their store to remove all stock and return to the distribution centre in totes and pallets
- An accurate and quick solution was essential
- Due to the time sensitive nature of fresh and frozen foods, a cost effective and immediate solution was needed to minimise food wastage
Why RGIS?
Sainsbury’s, a major nationwide supermarket chain with over 650 stores, required the support of RGIS to remove stock from shelves in a particular Sainsbury’s store that had been flood damaged.
Our Solutions
RGIS worked with Sainbury’s and completed the following:
Quickly put together an experienced RGIS team
Worked with the in-store Sainsbury’s team to understand what stock had priority
The RGIS team attended the store the very next day
Removed all items from shelves
Placed items on totes and pallets
Totes and pallets were transported by Sainsbury’s back to the distribution centre
Results
By partnering with RGIS, and RGIS quickly responding to all the customer’s requests, Sainsbury’s benefited from the following:
All stock, especially food stuffs, were quickly returned to distribution centre
Stock was able to be used to resupply other local Sainsbury’s stores
Minimised wastage and loss of money for retailer
Fresh and frozen foods were saved

Conclusion
By partnering with RGIS to provide rapid-response merchandising support, Sainsbury’s was able to protect stock value and minimise waste following the unexpected store closure. RGIS’s swift mobilisation and structured stock removal ensured fresh and frozen products were quickly returned to the distribution centre for redistribution. As a result, food wastage was significantly reduced, financial losses were minimised, and valuable stock was efficiently reused across the wider store network.