A discount retailer which boasts over 500 stores and employs more than 22,000 staff required the support of RGIS. It is the largest employer on Merseyside and is the largest independent grocer in the UK. The discount retailer carries a wide range of top quality, high street brands – from health and beauty products to household goods, food, toys and many other products.
THE CHALLENGE
The customer required RGIS to provide the following:
- Four new stores to be opened in two weeks
- Remove stock from old stores shelves
- New stores to be fully stocked and merchandised
- Get stock prepared at warehouse for new stores
Why RGIS?
The discount retailer was opening a number of new stores in a short space of time, and needed experienced merchandisers for support.
Our Solutions
The discount retailer partnered with RGIS to complete the new stores set up project, and provided the following:
Scheduled between 10 and 25 experienced RGIS merchandisers for each store
Emptied old stores stock from shelves
Old store stock was packaged up in preparation to be shipped to new stores
New stores had shelves stocked and merchandised
Results
The discount retailer found that by outsourcing the new stores set up project to RGIS, the following was achieved:
All new stores were opened on-time
One store was able to open ahead of schedule
All the stock was where it should be ready for the new store openings

Conclusion
By partnering with RGIS, the discount retailer successfully accelerated its store expansion programme, opening four new locations within a two-week window without operational disruption. The coordinated removal, preparation and redistribution of stock ensured a seamless transition from old to new sites, while experienced RGIS merchandising teams delivered fully stocked and presentation-ready stores. The project not only ensured all stores opened on time, but enabled one location to open ahead of schedule, demonstrating strong execution control and logistical precision. As a result, the retailer maintained commercial momentum, protected sales opportunities and reinforced brand consistency across its expanding estate.