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A national supermarket retailer with 2,400 stores and online shopping service with over 3,000 own brand product lines required the support of RGIS. The supermarket retailer offers customers distinctive, quality products at competitive prices across food, general merchandise, clothing and financial services. Driving efficiency in day-to-day operations enables them to invest in the customer offers in areas that they value: choice, quality, low prices, convenience and great service.
THE CHALLENGE
The customer required RGIS to provide the following:
- Regular feedback from analysed data
- Stores departmental to product level losses and gains, with the drill down ability for deeper analytic insights
- Financial impact of stock loss with thorough analytic insights
- PCD measures with multiple pages for broader analytic insights
Why RGIS?
A national supermarket retailer needed to understand the data and implications from multiple sources without having to employ additional staff.
Our Solutions
The national supermarket retailer partnered with RGIS to complete the inventory data analytics project, and provided the following:
An experienced RGIS data analyst designed and built a database to store the raw data from each store
Presented a clear view on current position key metrics
Data integration of multiple feeds
Created a customisable layout and design of a dashboard page for KPIs
Results
The national supermarket retailer found by outsourcing the inventory data analytics project to RGIS, the following results were achieved:
Saved the expense of employing additional staff, but still had dedicated support
24/7 web-based access to the dashboard
Able to target investigations into issues highlighted from KPIs
Made aware of both variance trends and regional trends
Conclusion
Identified problem stores, categories and products. Custom reporting gave the data the customer required.
