Merchandisers
70
Hours
840
Stores
10
A national supermarket retailer with 2,400 stores and online shopping service with over 3,000 own-brand product lines, required the support of RGIS. The supermarket retailer offers customers distinctive, quality products at competitive prices across food, general merchandise, clothing and financial services.
THE CHALLENGE
A national supermarket chain required experienced merchandisers to complete in-store merchandising services within a number of stores at short notice.
The national supermarket chain required RGIS to provide the following:
- Experienced merchandisers
- A team available in four days, as there had been last minute changes to the customer’s schedule
- To be familiar within a retail environment
- Overnight shifts required to complete the in-store merchandising
- Nationwide coverage to complete all stores
- To have the project completed within the tight deadline to ensure all stores opened had been fully merchandised
Why RGIS?
Retail customers use RGIS for merchandising support to access experienced, flexible teams that deliver accurate execution at speed. This ensures planograms, promotions, and store standards are implemented consistently without disrupting day-to-day trading.
Our Solutions
The national supermarket chain partnered with RGIS to complete the overnight in-store merchandising project, and RGIS provided the following:
RGIS supplied ten teams of seven experienced merchandisers to support the stores
Scheduled twelve hour night shifts to complete all work within each store
Turned the request around within two days
Local districts supported each store, reducing costs and maximising performance
Results
The national supermarket chain found by outsourcing the overnight in-store merchandising project to RGIS, the following results were achieved:
RGIS accurately and effectively completed the merchandising in all ten locations within a three week period
RGIS deployed 70 merchandisers, totaling 840 hours in store
The customer was extremely happy with the speed in which RGIS teams delivered the work and the performance of the teams
The customer was most impressed with the experience of the RGIS staff, as all tasks were completed on time and to a very high standard
Conclusion
By partnering with RGIS to deliver overnight in-store merchandising at short notice, the national supermarket chain successfully met a demanding schedule without impacting store operations. RGIS’s ability to rapidly deploy experienced, locally based teams ensured all stores were fully merchandised on time and to a high standard. As a result, the retailer achieved a seamless store opening programme and strengthened confidence in RGIS as a flexible, nationwide merchandising partner.
