Items
3,400,000
Accuracy
98%
Auditors
90
A Mexican company, with offices in Mexico and Chile, representing and distributing mostly apparel brands. The customer's products are sold in more than 500 stores in Mexico, in owned stores as well as third party department stores. RGIS have worked with this multi brand retailer for 10 years performing inventories for company's stores.
THE CHALLENGE
The multi brand retailer required an inventory count of the main distribution centre. The customer’s requirements were:
- Quantity of stock by brand and item
- Location of stock
- Separate brands into different locations within the distribution centre
- Count to be completed within nine days
- 3,400,000 items to be counted
- To be completed day and night
Why RGIS?
A Mexican company, with offices in Mexico and Chile, representing and distributing mostly apparel brands. The customer’s products are sold in more than 500 stores in Mexico, in owned stores as well as third party department stores. RGIS have worked with this multi brand retailer for 10 years performing inventories for company’s stores.
Our Solutions
The multi brand retailer partnered with RGIS to complete the following:
Scheduled two shifts in 24 hours – one day and one night
Provided a team of 90 experienced RGIS auditors per shift
Counted all required stock by brand
Recorded area ticket, bin location, barcode and quantity
Separated brands, so brands were no longer mixed
Results
The multi brand retailer found by outsourcing the distribution centre stock count to RGIS the following was achieved:
Count completed in four days – half the time expected
The customer now has stock numbers by brand as requested
Inventory accuracy was 98%
Picking within the distribution centre is now more accurate and efficient

Conclusion
By partnering with RGIS to complete a large-scale distribution centre inventory, the multi-brand retailer achieved accurate, brand-specific visibility of over 3.4 million items in significantly less time than planned. RGIS’s ability to deploy large, experienced teams across day and night shifts ensured stock was accurately counted, correctly located, and separated by brand. As a result, the retailer improved inventory accuracy, increased picking efficiency, and strengthened overall control within the distribution centre.