Reducing Store Planning and Implementation Costs with SmartSpace® Solution
Case Study
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Cities
24
Auditors
15
Brief
Executive
An American global car manufacturer sells automobiles and commercial vehicles under the major car brand. A car manufacturer in Argentina is a subsidiary of the major car brand, and required the support of RGIS.
THE CHALLENGE
The customer required RGIS to provide the following:
- Coverage capacity for 24 cities
- Reporting on total quantities and locations of vehicles by dealership
- Inspect all supporting documentation for the vehicle
- Check the condition of each vehicle
Why RGIS?
The car manufacturer’s credit department wanted to have a vehicle audit of financed vehicles in dealerships.
Our Solutions
The car manufacturer partnered with RGIS to complete the audit of financed vehicles in dealerships, and provided the following:
Scheduled a team of 15 experienced RGIS auditors
Allocated teams by locality to cover all dealerships
Checked vehicles were in the correct place
Reviewed both physical vehicle and the documentation
RGIS project manager developed a bespoke executive brief containing all the vehicle audit information
Results
The car manufacturer found by outsourcing the audit of financed vehicles in dealerships to RGIS, the following results were achieved:
Variance of vehicle information could be updated
The customer was now aware that the vehicles were in the correct place and in good condition to be able to be sold
Conclusion
By partnering with RGIS to audit financed vehicles across multiple cities, the car manufacturer’s credit department achieved accurate, independent verification of vehicle location, condition, and documentation. RGIS’s structured inspections and executive-level reporting resolved variances and provided clear assurance over financed assets held at dealerships. As a result, the customer strengthened risk control, improved data accuracy, and gained confidence that vehicles were sale-ready and compliant with financing requirements.
