Long-Term Care Pharmacy Inventory Count

A long-term care pharmacy with multiple locations has been guided by the desire to enrich the lives of those we serve by providing pharmacy services to skilled long-term care nursing centres, hospices and assisted living centres for over 25 years.

REQUIREMENT

A long-term care pharmacy, with multiple locations, needed a pharmacy stocktaking solution after noticing issues with staffing and the internal inventory processes.

The long-term care pharmacy required RGIS to provide the following:

  • Experience within a healthcare environment
  • To reduce the 20 hours of overtime required to prepare and perform inventories in every location
  • To improve the internal, inconsistent inventory results that extended count time and reporting processes
  • To identify discrepancies in the reporting systems and to establish the root cause

SOLUTION

The long-term care pharmacy partnered with RGIS to complete the pharmacy inventory count project, and provided the following:

  • The experienced RGIS scheduling team coordinated events directly with each of the pharmacy managers
  • Strong collaboration and communication streamlined the pharmacy inventory count to ensure all needs were addressed
  • All counts were completed without the need to close any pharmacies
  • A standardised process was developed for the long-term care pharmacy, which offered consistent inventory results throughout multiple locations

RESULTS

The long-term care pharmacy found by outsourcing the pharmacy inventory count project to RGIS, the following results were achieved:

  • A partnership approach with the pharmacy staff provided a complete and accurate inventory count
  • Inventory time was reduced by 64%
  • Need for overtime due to inventory counts was reduced by 75%
  • Inventory process was improved and discrepancies were resolved by having deeper insights through more accurate counts
  • Pharmacists and technicians now have more time to focus on patient care