Stores
1,415
Stores per week
30
Coverage
National
A nationwide retailer with 1,415 stores needed to partner with RGIS to complete fixture audits across all stores. This would enable the retailer to have a large scale store fixture audit survey to update planograms and establish clearance dimensions.
THE CHALLENGE
The retailer wanted to more accurately analyse and merchandise all stores. The customer needed the technology and staff for a large scale store fixture audit survey. The retailer partnered with RGIS to complete a large group of tasks across the UK including:
- Created a merchandise database of 1,415 stores with accurate fixture sizes, fixture types, aisle and clearance dimensions
- Data was used for fixture assessment and tracking
- Set up planogram assignments by 4-foot section including end-caps with television marketing displays
Why RGIS?
Retail customers use RGIS for fixture audits to gain accurate, standardised visibility of store fixtures and layouts across their entire estate. This reliable data supports effective merchandising, planogram compliance, and informed store planning decisions.
Our Solutions
RGIS worked with the retailer and completed the following:
Embarked on a one year project that included all 1,415 stores
Local teams visited stores with RGIS’ proprietary in-store data collection program
Stores were run through a rigorous quality assurance process by RGIS teams completing store surveys
The data was then converted and provided to the retailer
Scheduled 30 stores per week
Results
By partnering with RGIS, the retailer benefited from the following:
Tabular reports that RGIS provided were imported directly into the retailer’s merchandise database
The retailer reported more than 99.8% accuracy on the next accuracy audit
RGIS delivered results by completing store fixture audit surveys in up to 30 stores per week at the highest standards
Data was delivered in native formats for uploading
Future accuracy audits showed almost complete accuracy in all areas
Conclusion
By partnering with RGIS to deliver a nationwide store fixture audit programme, the retailer achieved a highly accurate, standardised merchandise and fixture database across all 1,415 stores. RGIS’s scalable field teams, rigorous quality assurance, and proprietary data capture tools provided reliable, upload-ready data to support detailed analysis and planogram execution. As a result, the retailer significantly improved merchandising accuracy, strengthened store-level planning, and established a trusted data foundation for ongoing optimisation across its estate.
