Months
10
Auditors
7
Shifts per day
2 to 3
Customer
Third Party Logistics Warehouse
Sector
Historical
A 3PL company that offers warehousing, co-packaging, and transportation services required the support of RGIS. The company work to provide seamless logistics services for their customers. The warehousing and distribution services decrease costs for customers, increase efficiency, and improve the overall performance of the integrated warehousing solutions.
THE CHALLENGE
The 3PL company required RGIS to provide the following:
- Support for a 10-month project
- The project involved locating missing parts
- During the project, the warehouse needed to stay operational 24/7
- It was imperative that lost parts be found and reprocessed immediately
Why RGIS?
The 3PL company needed a solution to locate missing products. Parts were being put away in incorrect locations resulting in lost products, which then resulted in picking errors and incorrect on-hand counts in expected locations.
Our Solutions
The third party logistics company partnered with RGIS to complete the 3PL lost products project, and RGIS provided the following:
Dedicated teams of seven experienced RGIS auditors per shift
Two to three shifts per day during the 10-month project
During the project, missing parts were constantly being located, flagged, and reprocessed
Data was collected that allowed the supply chain provider to perform root cause analysis
Results
The third party logistics company found by outsourcing the 3PL lost products project to RGIS, the following results were achieved:
RGIS teams spent operational shifts locating misplaced parts
The project allowed the 3PL to improve the inventory management accuracy quickly
Warehouse operations did not need to shut down at any time during the project
Root cause analysis allowed the supply chain to fix the put-away process
Production schedules were able to stay on track during the project
Conclusion
By partnering with RGIS to support a long-term lost parts recovery programme, the 3PL company restored inventory accuracy while maintaining full 24/7 warehouse operations. RGIS’s dedicated shift teams ensured misplaced items were quickly identified, reprocessed, and fed back into the supply chain without disrupting production schedules. The detailed data captured throughout the project enabled root cause analysis and process improvements, strengthening put-away controls and delivering sustained operational efficiency.
