Auditors
2
Sites
5
Units
10,000
The world’s fourth largest packaging manufacturer required the support of RGIS. The manufacturer has packaging companies in six European and nine African countries. The company manufactures packaging of all types at 18 separate divisions and is one of the few groups in the world that converts products from all base raw materials. It exports to over 50 countries world-wide.
THE CHALLENGE
The customer required RGIS to provide the following:
- Five sites to be counted – two in Ireland and three in the UK
- Same process to be used irrelevant of site location
- Validate results against the internal count
- Feedback any issues or improvements that RGIS could suggest to enhance the internal count process
Why RGIS?
The packaging manufacturer needed a solution to verify the accuracy of internal stocktakes that had been completed.
Our Solutions
The packaging manufacturer partnered with RGIS to complete the accuracy verification of internal count project, and RGIS provided the following:
Scheduled two experienced RGIS auditors per site, for one day
RGIS validated the internal count – checking 10,000 units at SKU level
RGIS provided feedback on each site, which was around how the stock was maintained in location to help improve accuracy when counting, also transfers were not being actioned causing miscounts
The accuracy of internal counts came out at 97.5% accuracy
Results
The packaging manufacturer found by outsourcing the accuracy verification of internal count project to RGIS, the following recommendations were given to the customer:
Internal stock take process seemed fine but stock transfers being incorrect were creating large variances when the actual count was completed
Only issues that could possibly occur would be miscounts in the initial phase of counting, as well as stock being sent out while counts are ongoing
Currently only one person does the initial counts – this could be increased to two people so they can double check the numbers against each other for insured accuracy
For stock being sent out – they had a system in place to deal with that, by keeping note of the pallet ID’s that went out
The customer was very happy with the recommendations, and took RGIS’ feedback on board going forward
Conclusion
By partnering with RGIS to independently verify its internal stocktakes across all five UK and Ireland sites, the packaging manufacturer gained objective validation of a 97.5% accuracy rate together with clear, actionable improvement recommendations. RGIS’ consistent methodology ensured comparability across locations, while detailed feedback on stock transfers, counting controls and resource allocation strengthened process discipline and reduced the risk of future variances. As a result, the customer enhanced governance, improved operational accuracy and reinforced confidence in the integrity of its inventory reporting going forward.
