stocktaking case study

Warehouse Count Managed by Third Party

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  • Warehouse

    1

  • Auditors

    19

  • Items

    295,296

Customer

  • Sector

    warehouse stock count

    A perfume and cosmetics chain, third largest in Europe with over 1,000 stores across 11 markets, including France, Austria, Switzerland and Spain, required the support of RGIS. Offering 10,000 different product lines in beauty, perfume and accessories.

    THE CHALLENGE

    The customer required RGIS to provide the following:

    • Full stock count of central warehouse managed by a third party
    • Variances to be fully checked
    • Pallets on all levels to be counted including floor and upper levels
    • Also include single picked items in the stock count
    • To be fully completed with variances checked in two days

    Why RGIS?

    The perfume and cosmetics chain wanted to have a warehouse stock count of a warehouse managed by a third party to check accuracy levels.

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    Our Solutions

    The perfume and cosmetics chain partnered with RGIS to complete the warehouse count managed by a third party project, and provided the following:

    • Scheduled an experienced team of 19 RGIS auditors to complete full count on one day

    • Scheduled an additional team of five RGIS auditors to check variances on day two

    • Counted all units at all levels

    • Used lifting platforms to count high pallets

    Results

    The perfume and cosmetics chain found that by outsourcing the warehouse count managed by a third party project to RGIS, the following was achieved:

    • Counted a total of 295,296 units

    • Over 98% accuracy was achieved by the RGIS team

    • Completed full warehouse count with variances within the time frame given

    Conclusion

    By partnering with RGIS, the perfume and cosmetics chain obtained an independent and comprehensive validation of inventory accuracy within its third-party managed central warehouse. All 295,296 units — including palletised stock at upper levels and single picked items — were counted and reconciled within the strict two-day timeframe. The structured variance checking process delivered over 98% accuracy, providing the customer with clear visibility of discrepancies and strengthened confidence in third-party warehouse performance. The project reinforced inventory governance, improved accountability, and ensured reliable stock data to support ongoing supply chain and financial control.

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