A logistics provider that offers a wide-ranging consulting service based on customer’s business strategy, to air, sea, and ground transport services, required the support of RGIS. The provider outsources in 21 countries with 400 locations globally.
THE CHALLENGE
The customer required RGIS to provide the following:
- Reliable auditors with warehouse experience
- Pick and packing duties
- Simple warehousing duties including:
- Keeping the warehouse clean
- Moving stock
- Checking pallets
- Adhering to all the strict warehouse health and safety rules
Why RGIS?
The logistics provider needed to outsource the services of experienced warehouse staff to support with picking and packing duties.
Our Solutions
The logistics provider partnered with RGIS to complete the warehouse staff support project, and provided the following:
A team of experienced RGIS auditors worked closely with existing warehouse staff
Knowledge in the understanding of KPI standards of the warehouse
Flexible scheduling reflected by the customer’s needs
Results
The logistics provider found by outsourcing the warehouse staff support project to RGIS, the following results were achieved:
The issues the customer had with under staffing were resolved
Experienced RGIS auditors were able to fill the gaps of missing staff
The customer was happy with the performance of the RGIS warehouse staff
Conclusion
By partnering with RGIS, the logistics provider was able to quickly stabilise warehouse operations and address critical staffing shortages without compromising productivity or safety standards. The experienced RGIS teams integrated seamlessly with existing staff, supporting picking, packing and general warehouse duties while adhering to strict health and safety requirements and KPI expectations. As a result, operational gaps were eliminated, workflow continuity was maintained, and service levels were protected. The flexible, skilled support model provided the customer with a dependable workforce solution that enhanced efficiency and ensured consistent warehouse performance.
