Stores
12
Auditors per store
6
Warehouse auditors
19
Customer
Motorcycle Equipment Retailer
Sector
Historical
A retailer that are European leaders in the distribution of motorcycle equipment, with 30 years of experience in the sector required the support of RGIS. The motorcycle equipment retailer has 12 centres throughout the Iberian Peninsula, in the cities of Madrid, Barcelona, Valencia, Málaga, Zaragoza, Solsona and Andorra la Vella, as well as a global online store offering motorcycle clothing, accessories and cycling equipment.
THE CHALLENGE
The motorcycle equipment retailer needed an accurate and complete detail of all stock held within all the stores and the central warehouse, so required RGIS to provide the following:
- Count all 12 stores and the central warehouse
- Have consistent reporting across all stores and the warehouse
- Accuracy to be a priority
- Quick turnaround required; all counts to be completed within two weeks
Why RGIS?
Retailers use RGIS for both store and warehouse stock counts to achieve accurate, consistent visibility of inventory across all locations. This independent approach reduces discrepancies, improves stock alignment, and supports more effective replenishment and trading decisions.
Our Solutions
The motorcycle equipment retailer partnered with RGIS to complete the full estate including warehouse stock count project, and provided the following:
Scheduled teams of six experienced RGIS auditors for each store
Scheduled a team of 19 experienced RGIS auditors for the central warehouse
Checked all variances with store and warehouse staff
Counted all items in stores and warehouse
Results
The motorcycle equipment retailer found by outsourcing the full estate including warehouse stock count project to RGIS, the following results were achieved:
Accurate reports were received from all the stores and the central warehouse
Accuracy levels achieved were to the customer’s satisfaction
The customer was able to see the net worth of the stock held at all locations
Counts were completed within two weeks, which was only three weeks after the initial request for support

Conclusion
By partnering with RGIS to complete a full estate stock count across all stores and the central warehouse, the motorcycle equipment retailer achieved accurate, consistent visibility of inventory within a demanding timeframe. RGIS’s scalable resourcing and rigorous variance checking delivered reliable reporting across all locations, enabling the customer to understand the true net worth of its stock. As a result, the retailer gained trusted inventory data and completed the project quickly to support informed business decisions.