stocktaking case study

Franchise Hypermarket Inventory Counts

Case Studies

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  • Times a year

    2

  • Auditors

    40

  • Items per store

    350,000

Customer

  • Sector

    hypermarket stock count

    A French cooperative society and hypermarket chain, headquartered in Ivry-sur-Seine, required the support of RGIS. The hypermarket chain enables semi-independent stores to operate under the main brand. There are 721 main stores, along with 690 smaller stores in France, with 83 stores outside of France. The hypermarket stores are also present in Poland, Portugal, Spain, Réunion, Andorra, Slovenia and Wallis and Futuna.

    THE CHALLENGE

    The customer required RGIS to provide the following:

    • Contact each franchise hypermarket independently
    • Reduce cost and times internal inventories were taking
    • Accurately count all stock in each store, twice a year
    • To be able to access live reporting

    Why RGIS?

    The hypermarket chain needed a solution to count all stock in-store without having to use internal staff.

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    Our Solutions

    The hypermarket chain partnered with RGIS to complete the stock count project, and RGIS provided the following:

    • Scheduled teams of 40 experienced RGIS auditors with one supervisor, for six hours per store

    • Accuracy checks completed on 10% of all stock counted

    • High cost items including electronics were counted individually

    • Reporting completed by department

    Results

    The hypermarket chain found by outsourcing the stock count project to RGIS, the following results were achieved:

    • An average of 350,000 items were counted per store

    • RGIS did not require any support from internal staff

    • All counts were completed with NGEN, a software that enables RGIS to check in detail EANs, quantities and count location in order to have a live and easy access to all data during the counts

    Conclusion

    By partnering with RGIS to manage in-store stock counts, the hypermarket chain achieved accurate, large-scale inventories without relying on internal staff. RGIS’s experienced teams, disciplined accuracy checks, and individual handling of high-value items delivered reliable results while reducing cost and time compared with previous internal counts. With live reporting available throughout the process, the retailer gained real-time visibility of inventory by department and established a more efficient, repeatable stocktaking model across its franchise network.

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