Units
15,000
Accuracy
100%
Auditors
4
A French luxury goods manufacturer established in 1837 required the support of RGIS. The company specialises in leather goods, lifestyle accessories, home furnishings, perfumery, jewellery, watches and ready-to-wear clothing. The manufacturer is currently in 45 countries worldwide through 306 stores, six of which are situated in Spain and Portugal.
THE CHALLENGE
RGIS already provided stocktaking services for manufacturer in France, so the company reached out to RGIS to assist the Madrid operation with inventory requirements. The luxury good manufacturer required RGIS to provide the following:
- Complete a wall-to-wall count of store in Madrid
- Accuracy of the count was very important due to the expensive goods being counted
- Provide output files with all the data for the store
Why RGIS?
Customers use RGIS for accurate stock counts to obtain reliable, independent inventory data they can trust for financial, operational, and commercial decision-making.
Our Solutions
The luxury good manufacturer partnered with RGIS to complete the wall-to-wall store count project, and provided the following:
Scheduled a team of a supervisor and four experienced RGIS auditors
The customer provided one resource to assist in the project
RGIS auditors accurately counted all stock in store within seven hours
Multiple checks were completed to confirm accuracy levels
Ensured same reporting procedure was used as other branches worldwide
Results
The luxury good manufacturer found by outsourcing the wall-to-wall store count project to RGIS, the following results were achieved:
Precisely counted a total of 15,000 units
Ensured no disruption was incurred to staff or customers
RGIS committed to a high quality count with a high percentage of controls due to the expensive products
Almost 100% of accuracy was achieved
The customer was very pleased with the consistency and reporting of the counts, and are now looking for RGIS to perform all store counts across Spain and Portugal
Conclusion
By partnering with RGIS to complete a wall-to-wall store count in Madrid, the luxury goods manufacturer achieved near-perfect accuracy for high-value inventory without disrupting store operations. RGIS’s disciplined controls, experienced auditors, and consistent global reporting delivered reliable, comparable data aligned with other international locations. As a result, the customer gained confidence in inventory integrity and expanded the partnership to include store counts across Spain and Portugal.
