Items counted
704,498
Hours
24
Zones
920
A large hypermarket chain required the support of RGIS. The hypermarket was established in January 1948 and currently has more than 500 locations in France and 114 stores outside of the country. The chain enables semi-independent stores to operate under the brand.
THE CHALLENGE
The customer required RGIS to provide the following:
- Count the entire warehouse stock within 24 hours
- Count both pallet racks and picking area
- Identify variances and anomalies (breakages, overstocks and shrinkage)
- Obtain an impartial and reliable valuation of the stock
Why RGIS?
The warehouse inventory, usually carried out in-house, had to be outsourced to a trusted third party due to a lack of staff. To carry out this project, the customer did not hesitate to entrust this service to RGIS. Which already regularly carried out the inventory of the store estate.
Our Solutions
For RGIS, it was important to provide a service meeting the specific needs of the customer. To take into account the technical constraints of the warehouse and to ensure the safety of the teams. RGIS provided the following:
Established precise specifications and a security plan of the service
Scheduled two experienced teams of RGIS auditors (of four supervisors and 17 auditors). To enable the inventory to be carried out continuously, during the day and then in the evening
Verification of the pre-counting of pallets of inaccessible products
Counted the stock on the upper parts and the racks by the first team
Counted all of the stock accessible at shoulder height (pallets on the ground and picking areas) by the second team
Provided accurate inventory results at the end of the service
Results
By outsourcing the inventory of the logistics platform to RGIS, the following results were achieved:
Obtained an overview of the customer’s goods stored in its 920 zones
Accurately counted a total of 704,498 items, in 24 hours
Identified variances and anomalies (breakages, overstocks and shrinkage)
Obtained an impartial and reliable valuation of the stock for immediate use
Achieved an accuracy level of 99.3% in data collection
Activity restarted in the warehouse immediately after the completion of the stocktake
Conclusion
By partnering with RGIS to complete a full warehouse inventory within a 24-hour window, the customer achieved rapid, accurate visibility of stock across all pallet racks and picking areas without prolonged operational disruption. RGIS’s carefully planned, dual-team approach ensured safe, continuous counting, identified variances and anomalies, and delivered a reliable, impartial stock valuation. As a result, the customer regained confidence in inventory data, achieved accuracy above 99%, and was able to resume warehouse operations immediately with trusted information.
