Card machines
700,000
Days
5
Auditors
25
The pioneer and leader in the Brazilian digital payment market required the support of RGIS. Belonging to UOL, the leading Brazilian internet company has in its portfolio payment solutions for electronic commerce, serving virtual stores, and also for commercial establishments. The company has the solution to receiving and sending payments with flexibility and security.
THE CHALLENGE
The customer required RGIS to provide the following:
- Check the serial number of each card machine
- Validate the location of each card machine
- To include remote locations
- All card machines to be included
Why RGIS?
The digital payment company needed an audit of card machines nationwide.
Our Solutions
The digital payment company partnered with RGIS to complete the national audit of card machines project and provided the following:
Scheduled a team of 25 experienced RGIS auditors
Performed a cash validation at each site
Recorded the serial number and location of each card machine using an audit solution developed by RGIS
Collected customers’ electronic signature
Set up a separate process for remote locations
Results
The digital payment company found that by outsourcing the national audit of card machines project to RGIS, the following was achieved:
All 700,000 card machines checked and validated
Full audit was completed in five days
Identified the location of card machines that had been moved
Conclusion
By outsourcing the national card machine audit to RGIS, the digital payment company gained full visibility and control over its deployed estate in an exceptionally short timeframe. All 700,000 card machines were physically verified, serial numbers validated, and locations confirmed—including remote sites—within just five days. The structured audit process, combined with electronic data capture and signature confirmation, ensured a secure and defensible asset record. As a result, misplaced or relocated devices were identified, data integrity was restored, and the company strengthened its operational governance and asset accountability across the network.
