Stores
136
Days
2
Accuracy
99%
A mid-to-high end retailer which operates one of the largest chain of department stores in Mexico, with over 135 stores nationwide. The customer previously had the store inventories completed by RGIS but decided to perform the inventories internally due to radio-frequency identification (RFID).
THE CHALLENGE
The customer required the following:
- Audits to take place in all 136 stores
- Audits to be completed within 2 days, per store
- Validation of internal store inventory
- Comparison report of internal to external inventories
Why RGIS?
The department stores wanted to complete an external audit of the internal inventories, to check accuracy levels.
Our Solutions
The department stores partnered with RGIS to complete the following:
A team of 30 experienced RGIS auditors assigned to the accuracy project
The RGIS team completed the following:
Placing and sequencing of area tickets – 200 area tickets
Personnel planning
Audited the equipment and materials
Random counting checks – 100 items reviewed
Results
The department stores found by outsourcing the accuracy project to RGIS, the following was achieved:
Reports completed daily
Identified issues within the internal counting process
99% accuracy from RGIS
Conclusion
Gave the customer confidence in the internal team, and reassurance from RGIS with high accuracy levels.
