Pet Supermarket Logistics Supplier Delivery Checks

A pet supermarket offering pet food and accessories, has 130 pet stores and an online store with more than 8,000 pet products.


The pet supermarket wanted to check deliveries from a logistics supplier as there were some discrepancies in deliveries, so required RGIS to provide the following:

  • Understand the variances between what the logistics supplier were sending and what the stores were receiving
  • Complete delivery checks at store from the logistics supplier


The pet supermarket partnered with RGIS to complete the logistics supplier delivery check project, and provided the following:

  • Scheduled one experienced RGIS auditor
  • Checked 100% of deliveries at store from logistic supplier
  • Checked invoice from logistic supplier against what was received at store
  • Counted 2347 units


The pet supermarket found that by outsourcing the logistics supplier delivery check project to RGIS, the following was achieved:

  • Identified seven missing items at one store
  • 100% accuracy after delivery checks
  • The customer set up an investigation into missing items with the logistics supplier