A German DIY store chain offering home improvement and do-it-yourself goods required the support of RGIS. The DIY chain has 144 stores across Germany, Austria, Netherlands, Luxembourg, Switzerland, Czech Republic, Sweden, Slovakia and Romania; offering home improvement products such as home appliances, tools, household hardware, garden supplies and plants.
THE CHALLENGE
The customer required RGIS to provide the following:
- Accuracy to be a priority
- Counts to be completed overnight so not to disrupt staff, customers or business
- Check variances from third party inventory completed
Why RGIS?
The DIY store chain needed an environmentally friendly solution to check the accuracy of a third party stock count.
Our Solutions
The DIY store chain partnered with RGIS to complete the inventory accuracy check project, and provided the following:
Scheduled teams of experienced RGIS auditors for each store
Checked all variances against third party inventory count
Counted all items in stores with pen and paper
All counts were completed overnight, out of hours
Results
The DIY store chain found by outsourcing the inventory accuracy check project to RGIS, the following results were achieved:
Reporting was received in the format requested
Variances were identified from the previous third party inventory count
Accuracy achieved to the customers satisfaction
Overnight counts meant there was no disruption to the customer’s business

Conclusion
By partnering with RGIS to independently verify third-party inventory counts, the DIY retailer achieved accurate, environmentally friendly validation without disrupting trading. RGIS’s overnight, pen-and-paper approach identified variances and delivered reliable reporting aligned to the retailer’s requirements. As a result, the customer gained confidence in inventory accuracy and strengthened control over third-party stock data.