stocktaking case study

Hypermarket Store Count

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  • Hypermarket

    1

  • Pieces

    1,400,000

  • Auditors

    158

Customer

  • Sector

    accurately count stock

    A large German retail chain of hypermarkets, DIY stores and electronics stores required the support of RGIS. The company have 46 hypermarkets in Germany, 15 in the Czech Republic, 15 in Russia and a further 2 in Luxembourg.

    THE CHALLENGE

    The customer required RGIS to provide the following:

    • Experience within a large retail environment
    • All stock to be counted on sales floor, back room and warehouse
    • Provide accurate reporting in the format requested

    Why RGIS?

    The hypermarket chain needed a solution to accurately count stock in one of the large hypermarket stores and update the expected stock levels.

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    Our Solutions

    The hypermarket chain partnered with RGIS to complete the hypermarket stock count project, and RGIS provided the following:

    • RGIS scheduled 15 team leaders and a team of 158 experienced auditors

    • Accurately counted all stock including the shop floor, back room and warehouse

    • Reporting was sent directly to the customer by location

    Results

    The hypermarket chain found by outsourcing the hypermarket stock count project to RGIS, the following results were achieved:

    • Accurately counted a total of 1,400,000 pieces

    • Reports were provided in the format the customer requested

    • Accuracy was excellent at just under 97%, which gave the customer confidence in the stock levels, and to work with RGIS again with more of their stores the following year

    Conclusion

    By partnering with RGIS to complete a large-scale hypermarket stock count, the retailer achieved accurate, end-to-end visibility of inventory across sales floors, back rooms, and warehouse areas. RGIS’s ability to deploy experienced teams at scale and deliver reporting in the required format ensured high accuracy and operational confidence. As a result, the customer gained trusted stock data, validated inventory levels, and extended the partnership to additional stores in the following year.

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