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Case Study
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Auditors
40
Units
220,000
Accuracy
98.5%
A retail chain specialising in fashion, food and hardware launched in Ireland 75 years ago and revolutionised the concept of retail in Ireland by promising better value to its customers. The retail chain provides food, fashion and hardware across 142 stores throughout Ireland, UK and Spain, and required the support of RGIS.
THE CHALLENGE
The customer required RGIS to provide the following:
- A wall-to-wall count within a 3PL warehouse
- Full count to be completed in one day
- To produce reports with specific data
- Stock data to be returned to the customer on a USB stick
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Why RGIS?
The retail chain wanted to understand the stock held within a third party logistics (3PL) warehouse.
Our Solutions
The retail chain partnered with RGIS to complete the 3PL wall-to-wall warehouse count project and provided the following:
Scheduled a team of 40 experienced RGIS auditors
Count took place from 7am to 6pm on a Saturday
Customer verified 20% of areas for accuracy
Report data included DS bin location, barcode, product code, description and quantity
All stock data was loaded onto a USB stick as requested by the customer
Results
The retail chain found that by outsourcing the 3PL warehouse wall-to-wall count project to RGIS, the following was achieved:
220,000 units counted
Accuracy of 98.5%
Count completed within the time frame given by the customer of one day
All stock that was held within the 3PL warehouse could now be verified with its exact location in the warehouse
Conclusion
By partnering with RGIS, the retail chain obtained a fast, independent and fully reconciled view of stock held within its third-party logistics warehouse. In a single day, 220,000 units were verified with 98.5% accuracy, supported by customer spot checks across 20% of locations to reinforce data integrity. The structured reporting—capturing bin location, barcode, product code, description and quantity—provided precise, location-level visibility of inventory. With all data securely delivered via USB in the required format, the retailer gained immediate control and verification of stock within the 3PL environment, strengthening accountability and confidence in outsourced warehouse operations.
