Logistics Centre’s Customer Full Stock Count

A logistics company required the support of RGIS. The company serve the different fields of logistics and have a nationwide network of offices and divisions, employing around 800 people in total. The company provide logistics solutions across the whole country, with 16 regional centres, offering services such as transportation, freight forwarding, warehousing or even management of customs administration, or production and value-added logistics activities.

REQUIREMENTS
The logistics company was asked by one of their customers, an IT hardware company, to perform a full inventory of stock for them, so the logistics company approached RGIS to provide the following:

  • To complete a full stocktake of the IT hardware company’s stock within the warehouse
  • Count to be completed out of business hours

SOLUTION
The logistics company partnered with RGIS to complete the IT hardware stock count project, and RGIS provided the following:

  • Scheduled a team of 32 experienced RGIS auditors, with four Team Leaders
    and a Supervisor
  • Count took place on a Friday evening, when no picking or deliveries were taking place

RESULTS
The logistics company found by outsourcing the IT hardware stock count project to RGIS, the following results were achieved:

  • A total of 500 pallets and 450 shelves were accurately counted
  • RGIS discovered huge variances of stock, and performed a control count to clarify data
  • The IT hardware company was happy that RGIS discovered the large variances of stock, and decided to use a different supplier for warehouse picking in the future
  • The logistics company were able to look into the issues at the warehouse, and make the necessary changes required to improve their service