Stores
44
Weeks
6
Items counted
1,000,000
A national toy store chain was founded 35 years ago in Madrid and in 2018 was acquired by one of the fastest-growing, family-owned high street toy retailer in the UK. The chain which has 57 toy stores and an online store, developed a new concept store which included introducing screens to start the digitalisation of the in-store consumer experience by connecting stores to online-commerce platforms and social networks; all this enabled continued growth via innovation and to provide enhanced customer service.
THE CHALLENGE
The toy store chain needed to perform inventories in the majority of the stores, so required RGIS to provide the following:
- A schedule to be in place within two weeks of initial meetings
- Complete 44 store counts in six weeks
- No disruption to business
- Working together with the store staff, as one team
- Count all stock in each store including back or store rooms
- Provide reporting to show total stock from all stores by store location
Why RGIS?
The toy store chain needed to perform accurate inventories in 44 stores over a six week period with no disruption to business.
Our Solutions
The toy store chain partnered with RGIS to complete the toy store inventory project, and provided the following:
Scheduled a team of eight experienced RGIS auditors per store
Organised all 44 stores to be counted within the six week time frame
All toys in all departments were counted by barcode
Variance checking completed on-site
Results
The toy store chain found by outsourcing the toy store inventory project to RGIS, the following results were achieved:
Accurately counted an average 24,000 items per store
Over 1,000,000 items counted in total
Missing stock was identified and located
Conclusion
The customer was very pleased with the accuracy of the counts. All the stock data was accurately reported in totality and by store location as requested by the customer.
