Understanding Staff Dishonesty in Retailing
As retailers grapple with the problem of unknown loss, or shrink, the finger of suspicion often points first to the problem of external thieves, or 'non-paying customers', and while this represents a clear and present threat for all retailers, the very real and significant problem of collusion and internal theft is often a secondary consideration for many of them.
With unprecedented access to staff offenders, this research highlighted the importance of standards and adherence to the controls businesses puts in place to reduce the opportunity for theft to occur.
For further information on this research. https://ecr-shrink-group.com/page/staff-dishonesty