Need: A nationwide toy retailer suspected the truck and trailer audits were not preventing errors in the supply chain.
Their process lacked frequency to draw valid conclusion and only checked for mistakes made while shipping from the distribution centre, not while receiving at the stores.
Solution: The national toy retailer decided to outsource all truck and trailer audits to the stores and increase frequency to 40 weekly audits. RGIS was already the sole physical inventory provider to all stores. Upon review, RGIS proved to have the necessary resources:
RGIS now performs all truck and trailer audits for the national toy retailer, inspecting for accuracy, proper procedures and safety.
Results: The national toy retailer has better visibility into their supply chain and can take immediate action when a problem is discovered: