Department Store Inventory Count

A Japanese department store retailer based in Shinjuku, Tokyo required the support of RGIS. With branches throughout Japan and South East Asia, including in Bangkok, Jinan, Kuala Lumpur, Selangor, Shanghai, Singapore and Tianjin, and formerly in Hong Kong, Kaohsiung, London, and Vienna; providing ladies’ clothing, men’s clothing, cosmetics, children’s goods, homeware, daily necessities, jewellery, groceries, toys, footwear, sports, stationery, kimono, art, wedding supplies and souvenirs.


The department store needed experienced department store stocktakers to ensure reporting consistency across all departments and stores. The department store required RGIS to provide the following:

  • RGIS auditors with retail experience
  • Four department stores to be counted
  • All departments to be included in the count, with reporting consistency
  • No disruption to business, customers or staff


The department store partnered with RGIS to complete the store stocktakes, and provided the following:

  • Scheduled all counts out of hours
  • Planned staffing by department
  • Counted all items in each department for reporting consistency
  • Provided reports of stock of all departments in each store


The department store found by outsourcing the stores stocktakes to RGIS, the following results were achieved:

  • The accuracy of the stocktakes were improved from previous counts completed by another third party
  • All departments were counted accurately in all four department stores