Case Studies

REQUIREMENTS

RGIS has been a trusted partner of the multinational retailer for over 10 years. The retailer wanted to move from manual clothing counts to an RFID solution. This upgrade aimed to improve the accuracy of stock counts. Better accuracy would provide a clearer understanding of their clothing inventory. As a result, they could achieve more efficient inventory management and increase customer satisfaction.

The retailer approached RGIS with these requirements:

• Develop a bespoke RFID solution for clothing counts in stores.
• Implement the RFID system on all items of clothing.

Their goal was to replace the labour-intensive manual counting process with a precise and modern system. This change would reduce errors and labour costs while keeping inventory data accurate and up-to-date.

SOLUTION

To meet these requirements, RGIS provided a range of services and support. The steps taken included:

• Creating a bespoke RFID solution tailored to the retailer’s needs. This involved customising the system to handle the retailer’s diverse range of clothing items and store formats.
• Vigorously testing the RFID system to ensure it was fit for purpose. This phase was crucial to maintain the speed and accuracy required by the retailer. It ensured that the system could handle the high volume of transactions and inventory updates without fail.

RESULTS

By outsourcing the RFID clothing solution to RGIS, the multinational retailer achieved several key results:

• Experienced RGIS teams accurately applied a system that captured all clothing RFID tags within the stores. This meticulous application process ensured that every item was accounted for and traceable.
• All stores can now view real-time data on clothing inventory. This allows them to make informed decisions about stock replenishment and inventory management, improving overall operational efficiency.
• The project resulted in significant cost savings for the retailer. Reducing the need for manual counts and improving inventory accuracy lowered labour costs and minimised losses due to stock discrepancies.
• Increased accuracy, as clothing is now scanned three times during the same period as manual counting, with nearly 100% verification checks. This high level of accuracy ensures that the retailer can trust their inventory data, leading to better stock management and customer satisfaction.

The collaboration between the multinational retailer and RGIS has resulted in a more efficient, accurate, and cost-effective inventory management process, setting a new standard for retail operations.