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How It Works

Understanding what you are doing well, and looking out for where improvements can be made, will increase your profits and customers.
  • Whole experience - mystery shopping visits are a highly effective way of measuring and developing sales
  • Customer – mystery shopper feedback can also improve service and customer experience performance
  • Compliance - we objectively and consistently assess brand compliance and promotions
  • Stock levels -  merchandising services and stock level checks across all locations with compliance audits
  • POS – point of sale audits help you monitor by location, available stock, displayed POS
  • Brand compliance - to allow you to act quickly where required and maximise sales
  • Brand protection – we check your brand, your stock levels and do a competitor analysis
  • Reporting – bespoke reporting brings the data to life
  • Fully compatible – data delivered in the format you need
  • Innovative – our advancements in technology allow accurate, reliable reporting
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Because you can use our dedicated experts, to understand the gaps in your staff training and enhance your customers journey.

  • Unbiased results from a trusted third party
  • Proven project management experience
  • With offices across UK and Ireland RGIS can cover all of your stores wherever they are
  • All auditors fully trained within retail environments
  • Cloud based software
  • Dedicated account management support
  • Customised teams focused on individual customer specific needs

Want to learn more? Contact us to schedule a no-obligation meeting and site visit.

Learning Centre

Understanding Staff Dishonesty in Retailing

Case Study Spotlight

5 Reasons to Use Mystery Shopper Services