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How It Works

Understanding what you are doing well, and looking out for where improvements can be made, will increase your profits and customers.

  • Whole experience - mystery shopping visits is a highly effective way of measuring, developing sales, service and customer experience performance
  • Check 25 - age verification checks is an effective way to ascertain if a premises/member of staff is asking customers for identification where required
  • Compliance - we objectively and consistently assess brand compliance, merchandising, promotions and stock levels across all locations with compliance audits
  • POS – point of sale audits help you monitor by location, available stock, displayed POS, and brand compliance to allow you to act quickly where required and maximise sales
  • Brand – we check your brand, your stock levels and do a competitor analysis
  • Reporting – bespoke reporting brings the data to life
  • Fully compatible – data delivered in the format you need
  • Innovative – our advancements in technology allow accurate, reliable reporting
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Why RGIS?

Because you can use our dedicated experts to understand the gaps in your staff training and enhance your customers journey.

  • Unbiased results from a trusted third party
  • Proven project management experience
  • With 14 office across UK and Ireland RGIS can cover all of your stores merchandising needs wherever they are situated
  • All auditors fully trained within retail environments
  • Cloud based software
  • Dedicated account management support
  • Customised teams focused on individual customer specific needs
Want to learn more? Contact us to schedule a no-obligation meeting and site visit.

Learning Centre

Why Do You Need To Understand Underage Sales?

Case Study Spotlight

5 Reasons to Use Mystery Shopper Services