Case Studies

REQUIREMENTS
The Asian grocery store chain conducted stocktakes using internal staff and technology, however were struggling to complete them in a timely manner, so came to RGIS for assistance. The grocery store chain needed RGIS to complete a stocktake of all grocery stores throughout Queensland, and provide the following:

• Reliable auditors with experience within a retail environment
• All stock to be counted in 22 grocery stores within a specified time frame
• Provide variance reports for checking after initial counts
• Provide accurate data to update stock on hand quantities

SOLUTION
The grocery store chain partnered with RGIS to complete the after-hours grocery inventory project, and RGIS provided the following:

• Following a pilot stocktake, RGIS was able to determine count rates that they were able to achieve in the customer’s store layout, and assigned teams based on store size to achieve a successful outcome
• Scheduled a team of approximately eight experienced RGIS auditors per store
• Scanned all stock both on the shop floor and in the back stock rooms

RESULTS
The grocery store chain found by outsourcing the after-hours grocery inventory project to RGIS, the following results were achieved:

• Accurately counted all stock in 22 grocery stores, averaging 6,000 SKUs in 370 locations per site
• The grocery store chain’s goals were achieved by completing stocktakes in one evening, without keeping store staff on-site into early hours of the morning as with previous in-house counts
• RGIS identified errors in the customer’s storage of case codes and pack size quantities on the master file, so RGIS was able to successfully rectify the issues for the customer
• The customer had up-to-date accurate reporting of all stock in each grocery store
• The grocery store chain was happy with the service received from RGIS

The customer’s IT team found the RGIS import process simple and more efficient than receiving store handheld data files