Full Inventory of Sporting Goods Prior to Moving to New Distribution Centre
Case Study
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Accuracy
>99%
Auditors
500+
Coverage
National
A multi-national grocery retailer, operating from more than 6,500 locations globally, enlisted the support of RGIS due to our inventory retail experience, and first class delivery and service to commence a journey with the internal team, to create a sustainable and efficient process of conducting wall to wall inventories. Our journey began in 2013.
THE CHALLENGE
The grocery retailer required RGIS to provide the following:
- Deliver a cost effective, targeted, inventory reset programme, without compromising the stores operation or customer service
- Improve the inventory accuracy, driving improved stock availability
- Business insight into shrinkage related issues
- Identify losses and construct a plan to minimise them in future
Why RGIS?
The grocery retailer needed support from RGIS to create a sustainable and efficient process of conducting wall to wall store inventories.
Our Solutions
The grocery retailer partnered with RGIS to complete the inventory management solution project, and provided the following:
Worked collaboratively to create a robust operational delivery plan, which required agreement and approval from multiple stakeholders
Dedicated Key Account Management and built core teams to support the grocery retailer’s requirements
Created a bespoke program and solution which was designed, trialled and rolled out
RGIS recruited and deployed 500+ staff to conduct wall-to-wall inventories nationwide
Compared Physical Count vs. On-Hand Quantities, to identify and eliminate losses
Results
The grocery retailer found by outsourcing the inventory management solution project to RGIS, the following results were achieved:
Provided the grocery retailer with a true third party reflection of stock levels, through the stock results, improving delivery requirements and stock availability
Greater stock record accuracy and a reduction of shrink
Excellent operational accuracy, with over 99% accuracy control
Conclusion
Through strong partnership, RGIS remain a trusted partner. RGIS was able to provide cost effective and robust solutions through innovation and continued to collaborate successfully building a stronger platform. RGIS have also supported the grocery chain with merchandising replenishment in stores during busy periods and also in Distribution Centres, providing departmental wall to wall inventories and PI Counts.
