National Audit for Serial Number and Location of Card Machines

The pioneer and leader in the Brazilian digital payment market required the support of RGIS. Belonging to UOL, the leading Brazilian internet company has in its portfolio payment solutions for electronic commerce, serving virtual stores, and also for commercial establishments. The company has the solution to receiving and sending payments with flexibility and security.


The digital payment company needed an audit of card machines nationwide, so required RGIS to provide the following:

  • Check the serial number of each card machine
  • Validate the location of each card machine
  • To include remote locations
  • All card machines to be included


The digital payment company partnered with RGIS to complete the national audit of card machines project and provided the following:

  • Scheduled a team of 25 experienced RGIS auditors
  • Performed a cash validation at each site
  • Recorded the serial number and location of each card machine using an audit solution developed by RGIS
  • Collected customers’ electronic signature
  • Set up a separate process for remote locations


The digital payment company found that by outsourcing the national audit of card machines project to RGIS, the following was achieved:

  • All 700,000 card machines checked and validated
  • Full audit was completed in five days
  • Identified the location of card machines that had been moved