Supermarket Chain Store Simultaneous Stock Counts
A food supermarket chain that was founded in 1992, required the support of RGIS. The store network in Budapest currently operates five stores and launched a home delivery service in 1999. The supermarket chain was one of the first in Hungary to open its online store in the spring of 2000, which has a product selection of 8400 items, updated daily.
REQUIREMENTS
The supermarket chain needed a flexible solution to count stock in all stores on the same day, so required RGIS to provide the following:
- Count all stock in all stores, on the same day
- The customer to be able to check accuracy
- Count all items in store including vegetable and bakery items which have no labels to scan
- National coverage to complete all stores
SOLUTION
The supermarket chain partnered with RGIS to complete the simultaneous store stock count project, and RGIS provided the following:
- Scheduled teams of between 7-21 experienced RGIS auditors depending on the size of the store
- The customer completed rechecks of 50% of stock in each of the stores for accuracy
- Items with no labels to scan were checked against a list provided by the customer
RESULTS
The supermarket chain found by outsourcing the simultaneous store stock count project to RGIS, the following results were achieved:
- All stores were counted on the same day as requested by the customer
- Counted 60,000 to 120,000 units per store
- Achieved 99% accuracy