Case Studies

REQUIREMENT

The fintech company wanted to safely migrate to a new Warehouse Management System (WMS). Reliably uploading the information to SAP, and ensuring that all items are moved from the source to the new distribution centre. The fintech company required RGIS to provide the following:

• All items to be counted individually at existing distribution centre
• Pallets to be numbered so they could be checked at new distribution centre
• Identify any variances between counts at old distribution centre and the new distribution centre
• Provide reports for new WMS to load all stock data

SOLUTION

The fintech company partnered with RGIS to complete the transfer and count of stock to new distribution centre project, and provided the following:

• Allocated 18 experienced RGIS auditors
• At the old distribution centre (origin):
• The mapping in the system was done by pallet. All the pallets were numbered and each pallet had its range of ticket areas. This ensured that all boxes were counted
• Once the pallet count was finished, it was sealed with plastic stretch and identified with a printed report. Issued by RGIS and signed by the logistics operator, the customer, and RGIS.
• The report contained the pallet number, all the ticket areas, and the quantities. Another report was also printed, the Interim Duplicate Serial Number Report. Also added to the pallet to ensure that no duplicate items were counted
• At the new distribution centre (destination):
• The delivered pallets were checked to verify that they had not been violated and recounted using the same criteria as the origin
• To find out the divergences between the two counts, RGIS developed two different programs. One for the origin and the other at the destination. The destination program compared the two counts and showed the differences between them
• The discrepancies were removed on a pallet-by-pallet basis. After being cleared reports were printed according to the same criteria as the origin reports. Then signed by the customer, the logistics operator, and RGIS
• The report was displayed on the pallet together with the Interim Duplicate Serial Number Report. This was to ensure that no duplicate items were counted

RESULTS

The fintech company found by outsourcing the transfer and count of stock to new distribution centre project to RGIS, the following results were achieved:

• Counted and moved 258,840 items
• Had the peace of mind that all items were moved and had been accounted for
• The customer was able to use the accurate data for the new WMS (SAP)