Shelf Measurement and Inventory Services for Grocery Retailer’s Network of Stores
Case Study
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Distribution centres
2
Auditors
18
Items
258,840
Founded in 2012 in Berlin, a fintech company that is a leader in mobile payments (mPOS) in Europe, and experiencing high growth in the Brazilian market, required the support of RGIS. The company helps small businesses grow by offering fast, intuitive and affordable solutions for accepting cards.
THE CHALLENGE
The fintech company required RGIS to provide the following:
- All items to be counted individually at existing distribution centre
- Pallets to be numbered so they could be checked at new distribution centre
- Identify any variances between counts at old distribution centre and the new distribution centre
- Provide reports for new WMS to load all stock data
Why RGIS?
The fintech company wanted to safely migrate to a new Warehouse Management System (WMS). Reliably uploading the information to SAP, and ensuring that all items are moved from the source to the new distribution centre.
Our Solutions
The fintech company partnered with RGIS to complete the transfer and count of stock to new distribution centre project, and provided the following:
Allocated 18 experienced RGIS auditors
At the old distribution centre (origin):
The mapping in the system was done by pallet. All the pallets were numbered and each pallet had its range of ticket areas. This ensured that all boxes were counted
Once the pallet count was finished, it was sealed with plastic stretch and identified with a printed report. Issued by RGIS and signed by the logistics operator, the customer, and RGIS.
The report contained the pallet number, all the ticket areas, and the quantities. Another report was also printed, the Interim Duplicate Serial Number Report. Also added to the pallet to ensure that no duplicate items were counted
At the new distribution centre (destination):
The delivered pallets were checked to verify that they had not been violated and recounted using the same criteria as the origin
To find out the divergences between the two counts, RGIS developed two different programs. One for the origin and the other at the destination. The destination program compared the two counts and showed the differences between them
The discrepancies were removed on a pallet-by-pallet basis. After being cleared reports were printed according to the same criteria as the origin reports. Then signed by the customer, the logistics operator, and RGIS
The report was displayed on the pallet together with the Interim Duplicate Serial Number Report. This was to ensure that no duplicate items were counted
Results
The fintech company found by outsourcing the transfer and count of stock to new distribution centre project to RGIS, the following results were achieved:
Counted and moved 258,840 items
Had the peace of mind that all items were moved and had been accounted for
The customer was able to use the accurate data for the new WMS (SAP)
Conclusion
By partnering with RGIS, the fintech company executed a fully controlled and auditable migration to its new distribution centre and Warehouse Management System. Every one of the 258,840 items was individually counted, palletised, sealed and reconciled at both origin and destination, ensuring complete traceability and eliminating the risk of duplicate or missing stock during transfer. The dual-program validation process provided transparent, pallet-by-pallet variance identification and sign-off, delivering a secure chain of custody throughout the move. As a result, the company achieved a seamless transition to SAP with accurate, verified data loaded into the new WMS—providing operational continuity, financial integrity and full confidence that all inventory had been successfully transferred and accounted for.
