Cloud Inventory Solution for High End Retailer

A French fashion house and luxury goods company founded in 1854 required the support of RGIS. The company produces a range of products, from luxury trunks and leather goods to ready-to-wear, shoes, watches, jewellery, accessories, sunglasses and books. The retailer is one of the world’s leading international fashion houses; it sells its products through standalone boutiques, lease departments in high-end department stores, and through the e-commerce section of its website. The company operates in 60 countries with more than 450 stores worldwide.

REQUIREMENT

In order to have, remotely and in real-time, a global view of the stock levels and make the inventory data more accurate, the luxury goods company wanted personalised software accessible online, so required RGIS to:

  • Simplify the inventory methodology in all its stores around the world
  • Standardise best practices and improve the operational efficiency of the internal teams
  • Increase the frequency of cycled and annual inventories
  • Develop dashboards to manage the activity and identify live anomalies (overstocks, breaks and shrinkage)
  • Optimise and plan the supply of its points of sale worldwide

SOLUTION

To carry out this tailor-made software project, RGIS provided the following:

  • Set up a steering committee to ensure the smooth running of operations, to ensure that customer expectations were met and to maintain cohesion between the various stakeholders involved
  • Mobilised a team of experienced RGIS programmers specifically dedicated to the
  • IT development of the mobile solution
  • Developed a 100% secure computer program hosted on a private cloud
  • Deployed a simple and intuitive web application adapted to multiple platforms
  • Personalised the design to respect the client’s brand identity
  • Reported inventory data, collected in real-time, in the form of dashboards

RESULTS

By outsourcing the IT development of a tailor-made inventory management solution in SaaS mode to RGIS, the high end retailer has:

  • Own secure mobile solution, accessible 24 hours a day, for an unlimited number of users
  • Obtained better visibility of inventory activities carried out in the field by internal teams and improved productivity
  • Benefited from real-time data accessible from any tool via the internet
  • Improved accuracy of the results of the inventories around the world and optimised the flow of goods
  • Achieved large-scale savings by avoiding investing in data entry equipment and specific installations
  • Saved time in processing and analysing global inventory data

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